The Panasonic KX-TDA200 is a hybrid IP PBX system that supports up to 256 extensions. The KXTDA200 is a hybrid IP PBX system to fulfil customers requirements today and into the future. It can be configured to meet their present needs and expand as their applications grow or change. The KXTDA200 is a next generation product, combining PBX reliability with IP technology offering efficient and flexible communication. The KXTDA200 cost effectively bridges the gap between the telecom requirements today, and the demand for future integrated solutions. The Panasonic KX-TDA200 is the answer for you if your business is to be competitive, it needs an up-to-date business communications system that works seamlessly with IT, and combines voice and data in one low-cost, next-generation, hybrid solution. A sophisticated combination of PBX reliability and IP technology, the IP-enabled Panasonic KX-TDA200 cost-effectively bridges the gap between your telecom requirements today, and your demand for future integrated solutions. Just what you would expect from one of the UK’s most successful business communication solutions providers. Both the KX-TDA100 and KX-TDA200 phone systems can be installed within a 19” rack and can adapt to meet your needs now and in the future, making it easy to upgrade or expand, providing a more cost-effective solution to suit your company’s specific needs. The desktop call centre Once upon a time call centres were associated with large telesales companies. These days more and more companies are making the most out of the extra facilities a call centre can offer, whether they be telesales, customer service or any other company department. The KX-TDA200 makes it possible to integrate voice and data, meaning you have available to you all the features and functionality of a full call centre, whatever the size of your business. (CTI) Computer Telephony Integration CTI Enables you to have fast easy access to customer files while they are on the telephone, linking your database with your telephone system. CTI enables you to keep track on customer information as your company grows. CTI enables you to create a powerful business tool that can only enhance your customer relationships. Monitored Performance Panstat call management software enables you to monitor how your telephone system is being used, whether it be for a single department or for the whole company. The Panstat call management software is easy to use and offers daily, weekly, monthly and anually reports in an easy to read format.