Microsoft is phasing out its Remote Desktop app from the Microsoft Store, replacing it with a new version targeting Windows 365, Azure Virtual Desktop, and Microsoft Dev Box users. You have until May 27, 2025, before connections through the old app are blocked. Don't worry—the built-in Remote Desktop client isn't affected, and Microsoft will provide a standalone MSI installer for traditional users. The new app offers enhanced multimonitor support and dynamic display resolutions for remote workers.
Microsoft is replacing its Remote Desktop app from the Microsoft Store with a new Windows app for users of specific cloud services. This change specifically targets those connecting to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box environments, while leaving the built-in Remote Desktop client untouched.
If you're using these cloud services, you'll need to switch to the new Windows app before May 27, 2025. After this date, connections through the old Microsoft Store app will be blocked, forcing you to adapt to the new solution.
The replacement app comes with several improvements designed to enhance your remote working experience. You'll benefit from multimonitor support for better multitasking and dynamic display resolutions that optimize screen usage. These features are particularly valuable if you regularly work across multiple screens or need flexible display configurations.
Enhanced remote working with multimonitor support and dynamic resolution adjustments that make multitasking seamless across multiple displays.
It's important to note that this change doesn't affect you if you're using the traditional Remote Desktop Protocol client built into Windows. You can continue using this familiar tool without interruption for standard RDP connections. The standalone Remote Desktop client MSI installer will remain available for download after the transition date.
The timing of this change coincides with recent technical difficulties some users have experienced with Remote Desktop connections. Windows updates have triggered graphical glitches and login problems, forcing many to implement temporary fixes through Group Policy adjustments. Many users have found that Tight VNC provides a more reliable alternative when Windows Remote Desktop fails after updates.
If you're concerned about alternatives, several options exist. ASG Remote Desktop offers a freeware version with some limitations, while mRemoteNG provides another RDP management solution. Cross-platform users might consider Chrome Remote Desktop, or commercial solutions like TeamViewer and LogMeIn.
Microsoft's decision aligns with its broader strategy to enhance cloud-based desktop solutions. The new app features improved integration with Azure services, positioning it as a more future-proof option for enterprise environments.
As the switch deadline approaches, you'll want to test the new app's compatibility with your workflow. Microsoft is actively collecting user feedback to address ongoing issues and improve performance, so your experience with the new tool should improve over time.
Frequently Asked Questions
Will Older Versions of Remote Desktop Still Be Supported?
Older Remote Desktop versions will continue to function, but Microsoft's support is increasingly limited.
You'll likely experience compatibility issues as the company focuses on newer Windows versions and Store-based apps.
Your older version may work, but you might encounter problems with updates and security patches.
For full functionality and support, you'll need to contemplate upgrading your operating system and Remote Desktop application.
Microsoft typically prioritizes support for recent systems rather than legacy versions.
Can I Opt Out of This Replacement?
There's no official way to opt out of this replacement.
You can't continue using the Remote Desktop app for services like Windows 365 after May 27, 2025.
For personal use, you can still use Remote Desktop Connection for now.
If you need alternatives, you might consider third-party remote desktop software.
You can provide feedback to Microsoft about features you'd like to see in the Windows app.
How Does the New Solution Handle Multi-Monitor Setups?
Microsoft's new remote desktop solution supports multi-monitor setups with similar capabilities to the previous version.
You can use up to 16 monitors with a maximum resolution of 8192 x 8192.
The configuration methods remain consistent, including the options to enable multi-monitor support through RDP file settings or by selecting "Use all my monitors" in the connection tool.
For peak performance with multiple monitors, you'll still need a stable, high-speed internet connection.
Is There a Cost Difference Between the Old and New Systems?
Yes, there's a significant cost difference.
The old Remote Desktop was typically free for personal use within local networks and included in most Windows versions (except Home and Starter editions).
Now, you'll need to use Azure for Remote Desktop, which involves costs tied to work accounts. Pricing depends on your account type and usage levels.
For alternatives, you can consider options like GO-Global ($4.20/month), Parallels RAS ($10/month), or RemotePC (starting at $29.50).
What Security Improvements Does the Replacement Offer Over Remote Desktop?
The new Windows App provides several security enhancements over the traditional Remote Desktop.
You'll benefit from updated encryption protocols that better protect data during transmission. The app requires school or work accounts, which strengthens access control through centralized management.
Microsoft regularly updates the platform to address vulnerabilities, maintaining a secure environment.
The integration with Azure services also offers robust security features from the Azure ecosystem, though Single Sign-On with AD FS isn't currently supported.
